MercurySend
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NewMercury, our AI support assistant, is built in

Business texting that actually reaches people.

Send and receive SMS from a shared team inbox, straight from your email, or from your code. Consent, 10DLC registration and quiet hours are handled on every single send — not left to you.

Start freeSee how it works

No credit card. Text your own phone in about two minutes.

New message
To13105551234@txt.mercurysend.com
Subject(ignored — we strip it)
Your truck is 10 minutes out. Reply here if anything changes.
signature and quoted reply stripped automatically
Sends as SMSreplies land back in your inbox
Checked before send
  • Consent on file
  • Campaign approved
  • Inside quiet hours
Delivered
1.4scarrier receipt
1 segment · $0.0079
Email-to-text
Text from the inbox you already use
10DLC, filed for you
Registered, monitored, self-healing
Carrier cost at cost
No markup hidden in a bundle
Credits never expire
Month-to-month, 30 days' notice
The part nobody else has

Send a text by sending an email.

Email number@txt.mercurysend.com and it goes out as an SMS. The reply comes back to your inbox. No new app for the dispatcher, no training for the front desk, no tab to keep open.

  • Works from any mail clientOutlook, Gmail, a scanner, a CRM that can only send email.
  • Authorize a person or a whole domainOptional shared password and a daily cap per sender.
  • Signatures and quoted replies strippedThe recipient gets the message, not the email furniture.
  • Gated exactly like the APISame consent, campaign, quiet-hours and metering checks.
Set up an address
New message
To13105551234@txt.mercurysend.com
Subject(ignored — we strip it)
Your truck is 10 minutes out. Reply here if anything changes.
signature and quoted reply stripped automatically
Sends as SMSreplies land back in your inbox
becomes
Harbor Towing
+1 310 555 0100
Your truck is 10 minutes out. Reply here if anything changes.
Perfect, I'll be outside.
Delivered
Everything in one place

One platform for every text your business sends.

One-to-one conversations, one-to-many broadcasts, automations that fire on their own, and the operational screens the work actually needs.

Shared inbox

Every conversation, in front of the whole team

Inbound and outbound in one live thread, with the context beside it: consent state, topic, spend to date, who's handling it. No more business texts on someone's personal phone.

  • Live updates, no refresh
  • Assignment and internal notes
  • AI reply drafts and thread summaries
Shared inbox
3 unread
My A/C isn't working. Can someone come out today?
Happy to help. We have a 2–4pm window — want me to book it?
Yes please, 2pm works.
Delivered · 1 segment
Broadcasts and segments

See the cost and the consequences before you send

Build an audience from rules or a list, then get the real numbers up front — recipients, segments, estimated cost, who's excluded and why. Throttled so you don't burst into carrier filtering.

  • Per-recipient gating, not a bulk override
  • Quiet hours hold and release automatically
  • Cancel while queued
Broadcast · Winter service reminder
Recipients
1,204
Segments
1,204
Est. cost
$9.51
Opted out — skipped38
Held for quiet hours — sends 8am112
Ready to send now1,054
Nothing goes out that shouldn't. Held messages are released, never dropped.
Automations and dispatch

The texts that should send themselves

Trigger on an inbound keyword, a new contact, a consent change, or a job moving to assigned — then send, tag, route, or wait. Dispatch teams get jobs, drivers and trucks with tracking links built in.

  • Trigger → conditions → actions
  • Driver and customer notifications on assignment
  • GPS location requests over SMS
Whena job moves to Assignedthen
Thentext the driver the job detailsthen
Andtext the customer a tracking linkthen
Thenafter completion, ask for a review
Automation sends are still sends: same gate, same metering, same audit trail.
Smart search and history

Answer “what did we send this person?” in one keystroke

Press ⌘K and type what you want to do, a name, or a phone number in any format — brackets, dashes, or just the last four digits. Any number opens its full history, exportable as CSV or JSON.

  • Type an intention: “send a message” lands on Compose
  • Every message either direction, with carrier error codes
  • Exports are audited; numbers never travel in a URL
(310) 555-1234⌘K
Reading that as +1 310 555 1234
All messages with +1 310 555 1234
4 messages · exportable as CSV or JSON
Send a message to +1 310 555 1234
Opens Compose with the number filled in
Ask Mercury about +1 310 555 1234
What was sent, what arrived, what failures mean
Compliance

The rules are the hard part. We took them off your desk.

Carriers block what they don't trust, and the paperwork to become trusted is where most texting projects die. Ours is filed, monitored, and fixed for you — and the gate that protects you runs on every send, from every surface.

10DLC, done for you

We draft your brand and campaign, file them, watch the status, and self-heal the common rejections. US long-code traffic needs this; you shouldn't have to learn it.

Australia handled too

ACMA Sender ID Register requirements are managed the same way, tracked the same way.

STOP is absolute

Opt-outs are deterministic and irreversible by us — only the contact can undo one. No override, no “just this once”.

Quiet hours held, never dropped

Promotional sends outside the recipient's daytime window wait and then go. Nothing is silently binned.

Send decisionslive
+1 310 555 0142delivered
+1 415 555 0188delivered
+1 512 555 0107held · quiet hours
+1 213 555 0164blocked · opted out
+1 646 555 0129delivered

One choke point, every surface. A send from the API, the inbox, an automation, a broadcast or an email all pass the same checks — and each decision is written to your audit log.

Mercurysupport assistant
Why didn't my invoice text go out?
Three sends were refused this week: two consent_missing and one quiet_hours. The quiet-hours one is held and will send at 8am local — nothing to do.
Compliance and 10DLCLook up a numberTalk to a human
AI, built in

Ask your account a question. Get an answer, not a manual.

Mercury is the support assistant inside the app. It can see your plan, credits, sender and registration status, and what the compliance gate has actually been refusing — so it answers about your account, then links you to the screen that fixes it.

Drafts and replies
Compose from a one-line intent; grounded reply suggestions in the inbox.
Thread summaries
Hand a long conversation to a teammate without reading it aloud.
10DLC autopilot
The registration paperwork drafted, filed and corrected by AI.
Sentiment routing
Urgent and unhappy inbound flagged for a human — advisory only, never overriding STOP.

AI here only ever drafts. Nothing it produces skips the consent gate, and it can never clear an opt-out.

Developers

A REST API you can hold in your head.

Prefixed ids, snake_case JSON, structured errors with a doc link and a request id, and idempotency keys that mean a retry can never double-send or double-bill. 422 is reserved for “the platform is protecting you”.

Send, schedule, and read state
POST /v1/messages, cursor-paginated lists, per-message delivery receipts.
Signed webhooks with a delivery log
Message status, inbound, opt-out, campaign status — payloads are metadata-only.
Your data stays yours
Contacts, messages and usage export to CSV or JSON whenever you want.
Get an API key
POST /v1/messages
curl https://api.mercurysend.com/v1/messages \
  -H "Authorization: Bearer msk_live_…" \
  -H "Idempotency-Key: job-4821-dispatch" \
  -d to="(310) 555-1234" \
  -d body="Your driver is on the way. #TRACKREQUEST#"

# 201 — queued, gated, metered once
{
  "id": "msg_9f3a…",
  "status": "queued",
  "segments": 1,
  "cost": { "credits": 1, "carrier_fee": "0.0079" }
}
Pricing

Plans that show you the carrier's cut.

Every plan includes a monthly message allotment, inbound messages, and AI actions. Beyond the allotment you pay a per-message rate that drops as you grow — and the carrier fee is shown separately, at cost.

Launch
$10/mo
100 messages included

A single line for a small team.

Most picked
Starter
$29/mo
600 messages included

Getting off email and spreadsheets.

Growth
$79/mo
2,000 messages included

A team sharing one inbox.

Pro
$199/mo
6,000 messages included

Multi-location and automations.

Scale
$499/mo
20,000 messages included

High volume, lowest per-message rate.

10 texts
Free to start, no card
Never
Credits expire
$0
Contract lock-in
Start free
Who it's for

Built for the teams that run on texts.

Operational messaging, not marketing theatre: the message that has to arrive because someone is waiting on it.

Dispatch & towing

“Your driver is 10 minutes out.”

Assign a job and the driver gets the details while the customer gets a live tracking link. Ask for a GPS pin when an address is vague.

Clinics & practices

Reminders that actually get read

Appointment reminders and follow-ups from a shared inbox, with consent recorded per topic and quiet hours respected automatically.

Property & trades

One number the whole team answers

Maintenance requests, access codes and arrival windows — off personal phones and onto a thread anyone on shift can pick up.

Text your own phone in the next two minutes.

The free trial starts by sending a real text to your own number and letting you reply to it — on the same endpoints your customers will hit. No demo data, no sandbox pretending.

Start freeSign in

No credit card to start. Paid plans are month-to-month with 30 days' notice.